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APIs (Application Programming Interfaces)

API stands for Application Programming Interface and “is a set of routines, protocols, and tools for building software and applications.”

EDI – Electronic Data Interchange – can be thought of as an early form of an API and now modern API’s use web services instead to transfer information.

For example, perhaps you have a customer that wants to get rate quotes from you. Currently they may phone your customer support department and have someone e-mail or fax back the rate. With an API, however, their computer system accesses an API on your computer system and pulls the rate quotes automatically. This saves time and allows for a greater volume of business from that customer.

Shipment Tracking

Many companies are starting to use API’s. When you check the status of an order on Amazon to view the shipment tracking information, Amazon connects to an API provided by UPS or other carrier to retrieve the tracking details, which they then format and display on their web page. Many companies are starting to use API’s. When you check the status of an order on Amazon to view the shipment tracking information, Amazon connects to an API provided by UPS or other carrier to retrieve the tracking details, which they then format and display on their web page.

Learn More about APIs and EDI Options